Psychiatry billing services for medication management, therapy and telehealth

Psychiatry billing for psychiatrists, psychiatric nurse practitioners and group practices: evaluations, medication management with psychotherapy add-ons, telehealth, long-acting injections and collaborative care, worked inside the software you already use by a US-based team.

Clinician talking with a young woman during a psychiatric appointment
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What psychiatry billing services include

Psychiatry billing services turn every evaluation, medication visit and session into a paid claim. Behavioral health benefits are checked before the first visit, each visit is coded to the decision making, time and psychotherapy the note documents, telehealth goes out with the right place of service and modifier, and every payment, denial and patient balance is followed until it is resolved.

13.3%

of Medicare payments to psychiatry were improper in CMS’s 2025 review, about twice the 6.55% rate across Medicare fee-for-service

52.8%

of those psychiatry errors were incorrect coding; most of the rest, 40.6%, were insufficient documentation

Psychiatry sits between medicine and therapy, and its claims show it. A medication visit is an office visit chosen by decision making or time; add psychotherapy and it becomes two codes with two separate time rules; give a long-acting injection and a drug claim joins them. Behavioral health carve-outs and telehealth rules apply on top.

More than half of psychiatry’s Medicare errors are coding errors. That is why we check every visit’s codes against the note before the claim goes out, not after it is denied.

Three kinds of psychiatry claims, three sets of rules

Most psychiatry practices bill medication visits, psychotherapy add-ons and specialty services such as injections and collaborative care in the same week. Each one pays differently and fails in its own way. Here is where each breaks, and what we do about it.

Medication management

Pays forOffice visits (99212 to 99215) chosen by medical decision making or time, for evaluation and medication management.

Where it breaks

What we do

Office visits with psychotherapy

Pays forAn office visit plus a psychotherapy add-on (90833, 90836 or 90838) when both are delivered and documented separately.

Where it breaks

What we do

Injections, collaborative care and telehealth

Pays forLong-acting injectable drugs, collaborative care with primary care practices, and video or audio-only visits, each with its own codes.

Where it breaks

What we do

Billing an office visit and psychotherapy on the same day

When a psychiatrist or psychiatric nurse practitioner manages medication and provides psychotherapy in the same visit, both can be billed: an office visit (99212 to 99215) and a psychotherapy add-on. The office visit level is chosen by medical decision making, or by time that does not include the psychotherapy minutes.

The add-on is chosen by psychotherapy time alone: 90833 for 16 to 37 minutes, 90836 for 38 to 52, and 90838 for 53 or more. The note has to show the two services separately, so a reviewer can see what was medication management and what was therapy.

What we do: before a combined visit goes out, we check the office visit level and the add-on against the note. If the psychotherapy time or the separation between the services is missing, we tell you the same day, rather than send a claim the note will not support.

Prescription bottle tipped over with capsules spilling onto a table
Office visit with psychotherapy checklist

The office visit

  1. Level: 99212 to 99215, chosen by medical decision making or by time excluding psychotherapy
  2. Medication management: the medications reviewed, the changes made and the reasoning
  3. Diagnosis: the conditions addressed, coded to the specificity documented
  4. Risk: prescription drug management and monitoring, which shape the decision making level

The psychotherapy add-on

  1. Time: psychotherapy minutes documented on their own, at least 16
  2. Code: 90833, 90836 or 90838 by those minutes, never the standalone codes
  3. Content: the therapeutic interventions used and the patient's response
  4. Separation: a note that shows where medication management ends and therapy begins

The psychiatry codes and modifiers we bill every day

These are the codes behind most psychiatry claims, and what payers look for on each one. Behavioral health plans and Medicaid add their own rules, and we check each one.

Psychiatry codes and what payers look for
CodeWhat it coversWhat payers look for
90792Psychiatric diagnostic evaluation with medical servicesThe initial evaluation by a psychiatrist or psychiatric nurse practitioner; not billed with an office visit the same day.
90791Psychiatric diagnostic evaluation without medical servicesUsed when no medical services are provided, usually by therapists. See our mental health insurance billing guide.
99202 to 99215Office visits for medication management (E/M)The level matches the decision making, or the time excluding any psychotherapy.
90833Psychotherapy add-on, 30 minutes16 to 37 minutes of psychotherapy with an office visit.
90836Psychotherapy add-on, 45 minutes38 to 52 minutes with an office visit.
90838Psychotherapy add-on, 60 minutes53 minutes or more with an office visit.
90785Interactive complexity, add-onOnly with the specific factor documented; not billed with crisis psychotherapy.
99492 to 99494Psychiatric collaborative care managementMonthly care manager minutes, a psychiatric consultant and a patient registry; billed by the treating practice.
96372Injection of a long-acting medicationBilled with the drug code and units.MedicareJZ or JW on single-dose containers.
90867 to 90869Transcranial magnetic stimulationPrior authorization from most plans; initial treatment with mapping, later treatments and re-mapping coded separately.
G2082G2083Esketamine nasal spray, observed self-administrationUp to 56 mg or more than 56 mg, with the observation period documented.

Modifiers and place-of-service codes that decide the claim

95

Video telehealth

A synchronous audio-video visit, where the payer requires the modifier.

93

Audio-only telehealth

A visit by phone, only where the payer covers audio-only and asks for the modifier.

POS 10 / 02

Telehealth location

Place of service 10 when the patient is at home, and 02 when they are somewhere else, as each payer requires.

25

Separate visit

An office visit that is significant and separate from a procedure the same day, such as an injection given for another reason. Modifier 25 explained

JZ / JW

Drug waste

Required by Medicare on single-dose long-acting injectables: JZ when nothing was discarded, JW for the discarded amount.

59 / XU

Distinct service

A second service that is separate from another billed the same day, used only when the note shows it. Our modifier 59 guide

Sources: CPT psychiatry and E/M guidelines; CMS JW and JZ Modifier FAQs; CMS place of service code set. CPT is a registered trademark of the American Medical Association; the descriptions above are summaries. Reviewed October 2026.

Who psychiatry billing services are for

It is not for every practice. If your in-house biller keeps coding errors low and receivables current, keep them, and consider a periodic billing audit instead.

How we take over your billing

  1. Free account review

    We look at your clean-claim rate, your denials by payer and reason, visit levels and psychotherapy add-ons against your notes, injection claims, and your aging receivables, and tell you what we find, whether or not you go further with us.

  2. Onboarding

    We get access to your practice management system and clearinghouse, load each plan's behavioral health, telehealth and authorization rules, list open authorizations, and agree how escalations work. Most practices are live within one to two weeks.

  3. Daily billing

    Visits are coded and claims submitted within 24 hours. Rejections are corrected the same day, remittances posted as they arrive, add-ons and injections checked line by line, and denials worked to their cause, all inside your system.

  4. Monthly reporting

    A report you can read in ten minutes: what was billed and collected by payer and clinician, what was denied and why, authorizations close to running out, and what is aging.

We work with your software

You do not change systems to work with Summit Billing Solutions. We work in the practice management and EHR systems below, and through the clearinghouse you already use. If your EHR is not shown, ask; the list grows as we onboard practices.

SimplePractice behavioral health practice management software logo
TherapyNotes behavioral health practice management software logo
TheraNest behavioral health practice management software logo
athenahealth EHR and revenue cycle management software logo
eClinicalWorks EHR software logo
AdvancedMD practice management and medical billing software logo
DrChrono EHR and practice management software logo
Tebra practice management and medical billing software logo
Kareo practice management and medical billing software logo
Office Ally clearinghouse and practice management software logo

Why psychiatry practices choose Summit Billing Solutions

Psychiatry rules, applied daily

Your claims are worked by billers who handle office visits with psychotherapy add-ons, telehealth and behavioral health plans every day, not once a quarter.

A named contact and a weekly call

You know who is working your account, and you hear from them every week. A familiar face, not a ticket queue.

Month to month, no long-term lock-in

If we are not earning the relationship, you can leave. That keeps us honest.

A US-based team, serving all 50 states

Your claims are worked in the United States, with the state-by-state payer and Medicaid knowledge that takes.

Results and reviews

2%

Average claim rejection rate

24 hrs

Claims submitted within

28

Average days in A/R

What used to create stress for our providers has become a non-issue. Their work is dependable, thorough, and always timely, giving us full confidence that everything is managed correctly.

Justin Marotta
Justin Marotta

They handle my billing with accuracy and efficiency, allowing me to spend more time focusing on my clients instead of administrative tasks.

Kimberly Ducharme
Kimberly Ducharme

They continue to amaze me with their strong attention to detail. I cannot recommend them enough!

Marianne Klassen
Marianne Klassen

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Rated 4.9 by our clients on Google

How psychiatry billing pricing works

Most billing companies charge a percentage of what they collect; some charge a flat monthly fee or a per-claim rate. For a psychiatry practice, a percentage usually fits best: the company is paid when you are paid, so the incentive sits where it belongs.

Summit Billing Solutions charges between 3% and 9% of monthly collections. What moves the number for a psychiatry practice is visit volume, the share of visits with psychotherapy add-ons and injections, the number of plans and clinicians, and how clean the receivables are when we take them on, which is why we quote your exact rate after the free account review, not before.

3% to 9%

of monthly collections

Other specialties we bill for

We bill for more than 40 specialties, for practices in all 50 states, from Salem, New Hampshire. Each one has its own codes, modifiers and payer rules.

Questions psychiatry practices ask before switching

Most billing companies charge a percentage of collections, and a few charge a flat monthly or per-claim fee. Summit Billing Solutions charges between 3% and 9% of monthly collections. For a psychiatry practice, the rate depends on visit volume, the share of visits with psychotherapy add-ons and injections, the number of plans and clinicians, and the state of your receivables, and we quote your exact rate after the free account review.

Find out what your psychiatry billing is actually costing you

A free account review looks at your clean-claim rate, your denials by payer and reason, visit levels and add-ons against your notes, injection claims and your aging receivables, and tells you what we would change. No cost, no obligation, and no pressure to continue. What the review covers, step by step, is on the free account review page.

50A Northwestern Drive, Salem, NH 03079

603-207-3172

(866) 906-3116

info@summitbillingsolutions.com

Mon - Fri @ 9am - 5pm